Right of Withdrawal – BookingCare

Have you purchased a BookingCare policy and want to exercise your right of withdrawal? You can request withdrawal within 14 days of the purchase date by filling in the withdrawal form below and, after entering the requested information, completing the procedure by clicking the “Confirm withdrawal” button.

⚠️ The right of withdrawal can NOT be exercised if:

more than 14 days have passed since the purchase date;
the policy lasts less than one month;
a claim or refund request has already been opened within 14 days of purchase.

After submitting you will receive an acknowledgement of receipt.
The acknowledgement does not mean the withdrawal has been accepted: the request will be checked and you will receive a further message with the outcome.

Fill in the withdrawal form

Fields marked with * are required. Your phone number, if provided, will only be used to handle the request more quickly where necessary.

First name *

Surname *

Italian tax code (codice fiscale) *

Email address *

Confirm email *

Phone number Optional — only used if needed to handle the request more quickly.

Policies you wish to withdraw from

Enter at least one policy number. To withdraw from more than one policy, add the numbers by clicking the button below.

I declare that I have read the Privacy Notice. I authorise the processing of the personal data entered for handling the request, including any disclosure to the Insurance Company for the necessary checks.

After submitting you will receive an acknowledgement of receipt at the email address provided.

✅

Request sent successfully

An acknowledgement of receipt has been sent to the email address provided.
The acknowledgement does not mean the withdrawal has been accepted: the request will be checked and you will receive a further message with the outcome.

Complaints and Insurance Arbitrator

Any complaints, i.e. statements of dissatisfaction with Assiglobal S.r.l. concerning an insurance contract or service, must be submitted in writing to:

Assiglobal S.r.l. · Via IV Novembre, 45 – 38027 Malè (TN) · E-mail: reclami@assiglobal.org

The Quality Management System Manager will reply within a maximum of forty-five days. To process the complaint, please state:

First name, surname and address of the complainant, including a telephone number
The person or persons whose conduct is the subject of the complaint
The policy number
A concise but complete description of the facts and the reasons for the complaint, with any useful documents

If you are not satisfied with the outcome of the complaint or receive no reply within the maximum period of forty-five days, you may contact:

IVASS – Servizio Vigilanza Intermediari, Via del Quirinale n. 21 – 00187 Rome · www.ivass.it

As an alternative to a complaint to the Supervisory Authority, the entitled party may apply to the Insurance Arbitrator (Arbitro Assicurativo) if not satisfied with the outcome of the complaint or if no reply is received within the legal deadline: www.arbitroassicurativo.org

Want to withdraw from your policy?

⚠️ The right of withdrawal can NOT be exercised if:

Fill in the withdrawal form

Policies you wish to withdraw from

Request sent successfully

Complaints and Insurance Arbitrator